Meets and exceeds company goals and metrics surrounding employees and members never satisfied with the status quo.Responding to member inquiries and concerns in a timely manner, escalating to club mgmt team as needed.Completing all administrative tasks concerning personal training clientele.Providing a compelling and in-depth Needs Analysis that builds value in our fitness programs.Partnering with club sales team to engage prospective and existing members to recommend appropriate fitness programs.Making sure that fitness equipment is maintained and fitness floor meets or exceeds safety and functional standards.Quickly addressing any maintenance or equipment issues that are visible to members.Responsibilities include: Being proficient in the use of MoSo, Club Networks, KRONOS, and any other computer program required to meet the business needs of the customer and TSI.Actively facilitates self and team member development constantly seeking new ways to build skills and competency elevates the brand experience.
Documenting all health risk concerns and incidents and reporting to management.Adhering to all TSI policies and procedures including, but not limited to timeliness, codes of conduct, dress and timekeeping.Responsibilities include: Modeling and promoting the Clubhouse Rules.Models the core attributes of a successful employee with the utmost integrity, lives the mission and empowers others to do the same focused on building meaningful relationships with members, their kids and team members.The Personal Trainer role achieves success through embodying our cultural pillars (Genuinely Connected, True Relevance and Constantly Improving).The Personal Trainer creates value in our fitness programs (both 1-1 and small group) and drives retention through results.The Personal Trainer (PT) position focuses on creating a relevant fitness experience for members through goal-oriented and specific programming.